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Customer Inquiry

Please note that we are not a mechanical support desk. For mechanical assistance, contact an authorized service dealer using our dealer locator.

Email Inquiry

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Other ways to get support

Chat

Homeowner support only

Live chat available Monday - Friday

8:00 AM - 4:30 PM CT.

By Phone

1-888-384-9939 US & Canada

Monday - Friday
8:00 AM - 4:30 PM CT

We are happy to assist you with: Product Registration, Identifying Parts, Product Questions and Maintenance Videos. 

By Dealer

Fastest path for warranty and repairs

All mechanical warranty inspections and warranty repair must be completed by an independent authorized service dealer. See our dealer locator to find your nearest partner.

If your lawnmower has a gas powered engine manufactured by Briggs & Stratton, Kawasaki or Kohler please refer to your engine manufacturer warranty for instruction on that company's engine warranty inspection and repair.