We are currently experiencing high volumes of email and calls. For faster service please utilize our chat option [ToroBot] or search Toro.com for your parts and troubleshooting needs. Please note, Customer Service agents cannot provide mechanical assistance. Thank you for your patience.

By Chat

Live Chat - Homeowner Equipment Only

ToroBot Assistance

Anytime – All the Time!

Live Chat Assistance

Monday - Friday: 8:00 am - 5:00 pm CT

Note: We are happy to help with locating information on Toro.com. Please know that this is NOT a Mechanical Help desk. Mechanical Assistance must be obtained at an authorized service dealer at www.toro.com/locator

For out-of-stock items on Toro.com please see a local independent authorized service dealer or home improvement retailer for inventory, Customer service does not have additional information on out-of-stock inquiries


By Dealer

Authorized Toro Dealer

All mechanical warranty inspections and warranty repair must be completed by an independent authorized service dealer. Please see Toro.com/locator for an independent Toro Authorized Service Dealer near you. If your lawnmower has a gas powered engine manufactured by Briggs & Stratton, Kawasaki or Kohler please refer to your engine manufacturer warranty for instruction on that company's engine warranty inspection and repair.  


By Email

Customer Details

Please allow 5 business days for e-mail reply. MECHANICAL ASSISTANCE MUST BE OBTAINED BY AUTHORIZED SERVICE DEALER - www.toro.com/locator

Address Details

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