We are currently experiencing high volumes of email and calls. For faster service please utilize our chat option [ToroBot] or search Toro.com for your parts and troubleshooting needs. Please note, Customer Service agents cannot provide mechanical assistance. Thank you for your patience.
ToroBot Assistance
Anytime – All the Time!
Live Chat Assistance
Monday - Friday: 7:30 am - 6:00 pm CT
Note: We are happy to help with locating information on Toro.com. Please know that this is NOT a Mechanical Help desk. Mechanical Assistance must be obtained at an authorized service dealer at www.toro.com/locator
For out-of-stock items on Toro.com please see a local independent authorized service dealer or home improvement retailer for inventory, Customer service does not have additional information on out-of-stock inquiries.
All mechanical warranty inspections and warranty repair must be completed by an independent authorized service dealer. Please see Toro.com/locator for an independent Toro Authorized Service Dealer near you. If your lawnmower has a gas powered engine manufactured by Briggs & Stratton, Kawasaki or Kohler please refer to your engine manufacturer warranty for instruction on that company's engine warranty inspection and repair.
Monday - Friday
7:30 am - 6:00 pm CT
USA & Canada: 1-888-384-9939
Please know that this is NOT a Mechanical Help desk. Mechanical Assistance must be obtained at an authorized service dealer at www.toro.com/locator. We are happy to assist you with: Product Registration, Identifying Parts, Product Questions and Maintenance Videos.
