For warranty repair or service consideration please visit an *Independent Authorized Service Dealer for a physical inspection of the machine and/or engine.
Please see Toro.com/locator to find an Independent Authorized Service Dealer near you. Proof of purchase required for warranty consideration.
IMPORTANT: Warranty repair CANNOT be determined without a physical inspection by an Independent Authorized Service Dealer.
For a complete copy of the machine warranty or the Toro engine warranty please visit Toro.com/manuals
Once an Independent Authorized Service Dealer inspects your machine, they will be able to file a warranty claim with Toro on your behalf if necessary.
The manufacturer’s warranty is specifically to protect the consumer and to cover repairs that are determined to be a manufacturing defect by an independent authorized service dealer. (see Toro.com/locator).
Transportation of the machine to an independent authorized service dealer is not a warranty repair and therefore not a provided service under the warranty.
You may inquire with an independent authorized service dealer if they will pickup and/or deliver the machine, but there will likely be a fee for this service.
Engine specific warranty service is provided through the original engine Manufacturer i.e. Briggs & Stratton, Kohler, or Kawasaki.
Please see the engine warranty documentation included with your purchase for complete details or contact the engine manufacturer company:
Briggs & Stratton or 800-444-7774
Kohler or 800-544-2444
Honda or 770-497-6400
Kawasaki or 800-433-5640
*Independent Authorized Service Dealers are independent businesses and may request to be reimbursed for labor to conduct the mechanical inspection of the engine and/or machine. The cost for inspection service is not covered by Toro's manufacturer's warranty if the determination by the independent authorized service dealer is that the repair is not due a manufacturing defect.