Our commitment to provide excellence in parts reliability, availability and customer service is in line with the quality, innovation and durability you can expect from Toro products. This alliance is exactly what makes Toro the choice of premium Golf and Grounds facilities around the world.
Our local support network via distributors and dealers throughout the world and ensures you have the right part at the right time. The Toro Company’s Worldwide Parts Distribution Center is located in Plymouth, Wisconsin one hour north of Milwaukee. It is a 38,000 sq. m. building stocking over 85,000 unique parts. With state of the art bar coding and logistics systems Toro ships 2,650,000 lines of parts each year with a world class fill rate of over 98% and a shipping accuracy of 99.75%.
Additionally, our USA warehouse is supplemented by the 1,800 sq. m. European Parts Depot in Belgium that stocks over 16,000 individual parts and has a 98% fill rate. All urgent orders from around the world received by 3:00 P.M. local time, any business day – ship the same day from the closest warehouse guaranteeing the fastest delivery to our customers.
Your local Toro distributor offers industry leading fill rates and guarantees 24 hour delivery or the shortest delivery time on stocking parts and 48 hour delivery on back orders. Also, Toro now offers direct delivery to you – our customer where applicable. Getting the part you need, when you need it.
Meeting your parts expectations also means offering you easy online access on parts information. You can view all parts drawings, catalogs, as well as service and operator information via the Toro Master Parts Viewer.