Since we are committed to processing all customer orders as quickly as possible, you will have up to 30 minutes after submitting an order to cancel for any reason. After 30 minutes, your order will be processed and you will need to follow the return instructions above.
Step 1) Go to "Order Status" on Toro.com
Step 2) Login to your account (if you purchased as a guest enter order number and email address or shipping postal code)
Step 3) Select the order you want to cancel
Step 4) Click on the Cancel Order button at the top right of the webpage. If it has been over 30 minutes, the order has been processed and you can no longer cancel. Follow the return instructions.